We make this as simple and painless as possible. When we receive your order we will call you with a confirmation phone call, double check any special requests and of course say "thank you". Typically orders placed before noon will ship within 24 hours. Orders arriving after noon of Friday will not ship until Monday. In the case of a back order we will contact you to offer a substitution or to hold the order. Back-ordered items ship free. You will receive an email once your package has been shipped with an estimated date of arrival.
Please respond to the email that confirmed shipment if you have any questions or concerns. You can also use the “contact” page.
Orders placed online can be picked up at Apple Yarns in Bellingham, WA. Pick up date will be confirmed with the confirmation phone call or email.
We use Standard Flat Rate, First Class, and Priority, United States Postal Service shipping because it is reliable and affordable. International, guaranteed next day, 2 day and 3 day air are charged the actual cost of shipping and will be quoted in an email for approval. This charge can be pre-approved. Free shipping to Canada on orders of $100.00 or more.
- Up to $30.00 $3.99
- $30.01 to $74.99 $6.99
- Over $75.00 FREE
- Canada (First Class) $13.90
- International (most packages) $35.00
Shipping to AFO/FPO addresses requires us to fill out a CP 72, a senders declaration. We ship by normal methods charging the above charges. International charges are actual shipping costs.
Will there be a duty charge on my international order? We will fill out a CN 22 or a CN 72, a senders declaration. Apple Yarns is unable to mislead custom officials in anyway. Before ordering you should verify duty costs at your local customs office. Please contact us at firstname.lastname@example.org or Andrew at 1(360)756-9992.